Imprint & Privacy

Tankr AG
Libellenweg 11
CH-3510 Konolfingen

+41 (0) 31 515 64 00


Founded in: April 2020
VAT number: CHE-406.672.683



Terms of use

Privacy policy

We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.


Privacy policy according to GDPR

1. general
Data protection is an important concern, which is why Tankr complies with the relevant data protection regulations when collecting and processing personal data and information.
Tankr would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
By accessing our platform, you declare that you have understood the following legal information and consent to the processing of your data in accordance with this privacy policy.

2. data and information collected
The public areas of the platform can generally be used without having to provide explicit information about your identity. However, when you visit the platform, our web servers or any cookies used automatically register
The following are logged Name of the website and file accessed, date and time of access, amount of data transferred, notification of successful access, operating system, browser, requesting domain and the IP address of the requesting computer or network. This data is stored for a maximum of 12 months and then deleted completely.
Further personal data is only collected if this information is provided voluntarily, for example as part of a contact form, an inquiry or registration. The personal data transmitted by the user will only be used for the specified purpose, stored and then deleted.
By logging in and creating an account, we process personal data in accordance with Swiss data protection law. We process personal data for the duration required for the respective purpose. In the case of longer-term storage obligations due to legal or other obligations, we restrict processing accordingly.

3. purpose
The purpose of collecting and processing data and information is to enable the establishment of a connection for the use of the platform, to optimize and maintain the functionality and stability of the platform and to ensure the security of the systems.
The information is also used for operational and strategic purposes. In addition to the normal use of the services, the data is also used for statistical purposes and to maintain and improve security. We also process the data in accordance with any existing contractual obligations and in accordance with the applicable data protection laws.
data protection regulations.
When using our online services, we may store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the interests of users in protection against misuse and other unauthorized use. This data will not be passed on to third parties unless it is necessary to pursue our claims in accordance with Art. 6 para. 1 lit. f GDPR or there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c GDPR.
Furthermore, personal data may be collected in the context of establishing contact, contractual or legal obligations and, in particular, in the context of preventing and combating unlawful acts.

4. disclosure of data and information Third parties may be involved in the provision of our services. As far as the
If this is necessary for the fulfillment of the order, your data will be passed on to them. The information and data may only be processed by third parties on our behalf and in accordance with the legal requirements.
Our website and app may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam and YouTube for embedding videos. These services of the American Google LLC use cookies, among other things, and as a result, data is transferred to Google in the USA, whereby we assume that no personal tracking takes place in this context solely through the use of our website and app. Google has undertaken to ensure adequate data protection in accordance with the US-European and US-Swiss Privacy Shield.
guarantee. Further information can be found in Google’s privacy policy.
You acknowledge that it may be necessary to pass on data to government authorities or supervisory authorities at home or abroad. This is done in compliance with and in accordance with the applicable statutory provisions or on the basis of court orders or official requests.

5. storage of data
The duration of storage is generally defined by the legal retention obligations.
Depending on the circumstances, this may exceed the ten-year period. In the case of data that is not subject to a retention obligation, the retention period is determined by the circumstances of the individual case.

6. use of cookies
Cookies are used on the platform.
The cookies are used for the user-friendly design of our platform and to carry out electronic communication processes. We have a legitimate interest in the correct and optimal provision of our services.
Cookies are also used to analyze surfing behavior. In principle, this does not make personal information directly available.
Finally, cookies are used to display advertisements.
Most browsers accept cookies automatically. You can see the cookies that have been executed in your browser. It is possible to configure the browser as desired and determine that no cookies or only certain cookies are accepted.
You can also opt out of the use of cookies at any time by deleting them manually. This is possible via the settings of your Internet browser.
Deactivating cookies may mean that not all functions of our platform work and not all services can be used.

7. privacy policy for SSL/TLS encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the
address line of the browser changes from http:// to https:// and the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

8. privacy policy for Google Analytics
Our website and app use Google Analytics, a web analysis service from Google.
We can use the statistics obtained to improve our offer and make it more interesting for you as a user. Our website and app also use Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “Personal data”.
The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has been extended by the code “_anonymizeIp();” in order to ensure an anonymized collection of IP addresses. This means that IP addresses are further processed in abbreviated form, so that they cannot be traced back to individuals. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is therefore immediately deleted.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
to provide related services to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield,
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can deactivate the storage of cookies by
You can prevent the use of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: Deactivate Google Analytics. You can also prevent the use of Google Analytics by clicking on this link
click: Deactivate Google Analytics. This stores an opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device, these opt-out cookies will also be deleted, i.e. you will have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.

9. google tag manager
Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal user data. With regard to the processing of users’ personal data, please refer to the following information on Google services.
Usage guidelines:

10. external payment service providers
This website uses external payment service providers via whose platforms users and we can carry out payment transactions. For example about
● PostFinance (
● Visa (
● Mastercard (
● Payrexx AG (
● Apple Pay (
● Twint ( etc.
As part of the fulfillment of contracts, we use payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, Art. 6 para. 1 lit. b. EU GDPR. We also use external payment service providers on the basis of our
legitimate interests acc. Swiss Data Protection Ordinance and, where necessary, in accordance with. Art. 6 para. 1 lit. f. EU GDPR in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, totals and recipient-related details. The information is required to carry out the transactions. However, the data entered will only be processed by the payment service providers and stored by them. As the operator, we do not receive any information about the (bank) account or credit card, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the general terms and conditions and data protection information of the payment service providers.
Payment transactions are subject to the terms and conditions and the data protection notices of the respective payment service providers, which can be accessed on the respective website or transaction applications. We also refer to these for further information and the assertion of rights of revocation, information and other rights of data subjects.

11. rights
Plugins from the Vimeo video portal of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on this website. Each time you access a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. Information about your visit and your IP address is stored there. Through interactions with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there. The privacy policy for Vimeo with more detailed information on the collection and use of your
Data by Vimeo can be found in Vimeo’s privacy policy. If you have a Vimeo user account and do not want Vimeo to collect data about you via this website and link it to your membership data stored with Vimeo, you must
log out of Vimeo before visiting this website. In addition, Vimeo calls up the Google Analytics tracker via an iFrame in which the video is called up. This is Vimeo’s own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

12. rights
You have the right
● to obtain further information about your personal data processed by us
demand. (Art. 15 GDPR). In the event of disproportionately high expenditure, we reserve the right to
to ask you to provide proof of identity and to pay the actual costs in advance.
to demand;
immediately the correction of incorrect or completion of your personal data stored by us.
personal data (Art. 16 GDPR);
● to demand the deletion of your personal data stored by us, insofar as
processing for the exercise of the right to freedom of expression and information
information, for the fulfillment of a legal obligation, for reasons of public interest
interest or for the assertion, exercise or defense of legal claims
is necessary (Art. 17 GDPR);
● to demand the restriction of the processing of your personal data, insofar as the
the accuracy of the data is contested by you, the processing is unlawful, but you
reject their deletion and we no longer need the data, but you need them for the purpose of
assertion, exercise or defense of legal claims, or you
have objected to the processing pursuant to Art. 21 GDPR (Art. 18 GDPR);
● The personal data you have provided to us in a structured, commonly used and machine-readable format,
to receive the personal data in a commonly used and machine-readable format or to have it transmitted to a
another controller (Art. 20 GDPR);
● to revoke your consent once given to us at any time. This has the following consequences,
that we will no longer process the data based on this consent for the future.
may continue to do so (Art. 7 (3) GDPR);
● to lodge a complaint with a supervisory authority (see below) (Art. 77 GDPR).
13. general exclusion of liability
We make every effort to ensure that the information we provide is up-to-date, accurate and complete.
Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot
Guarantee for completeness, accuracy and timeliness of information also
journalistic and editorial nature. Liability claims arising from material damage
or idealistic kind, which were caused by the use of the offered information, are
excluded unless there is evidence of willful intent or gross negligence.
The publisher may change or delete texts at its own discretion and without notice
and is not obliged to update the contents of this website. The use of or access to
of this website is at the visitor’s own risk. The publisher, its clients or
Partners are not responsible for damages, such as direct, indirect, incidental, foreseeable or consequential damages.
or consequential damages allegedly caused by visiting this website
and therefore accept no liability for this.
The publisher also assumes no responsibility or liability for the content and the
Availability of third-party websites that can be accessed via external links on this website. For the
The operators of the linked pages are solely responsible for their content. The publisher
expressly dissociates itself from all third-party content that may be subject to criminal or criminal prosecution.
are relevant under liability law or offend common decency.

14. right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR on grounds relating to your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

15. contact details
If you have any questions about data protection, you can contact the following persons or institutes:
Person responsible
Tankr AG
Libellenweg 11
3510 Konolfingen
Data Protection Officer
Daniel Bächtold
031 515 64 00

Supervisory authority
(in Switzerland)
Federal Data Protection and Information Commissioner, FDPIC
Feldeggweg 1
3003 Berne.

16. topicality and amendment of this privacy policy
We may change or adapt this privacy policy at any time. The current privacy policy can be found at

Konolfingen, July 2023, v2

Contact us

Tankr AG
Libellenweg 11
CH-3510 Konolfingen

+41 (0) 31 515 64 00

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